Contact Us

We're here to help with your tarot journey

Get in Touch

๐Ÿ“ง Email Support

For general inquiries, bug reports, feature requests, or support questions, please reach out via email. We aim to respond within one business day.

โœ‰๏ธ support@spatom.com

๐Ÿ“ฑ App Support

Having issues with the app? Include your Android version and device model in your message for faster assistance.

Google Play App Store

Frequently Asked Questions

How do I save my tarot readings?

After any reading, tap the "Save to Journal" button. Your readings are stored locally on your device and can be accessed from the Journal section.

Is the app free?

The app is free to download and offers a generous free tier (22 Major Arcana cards, 3 classic spreads, 3 meditations, and basic journal features). An optional Premium subscription unlocks the full 78-card deck, all spreads, reversed meanings, cloud backup, export, and more.

How do I restore my Premium purchase?

Open the App, go to Profile โ†’ Settings โ†’ Restore Purchases. Make sure you are signed in to the same Google Play or Apple ID account used for the original purchase. If the issue persists, contact us with your purchase receipt.

How do I cancel my subscription?

Subscriptions are managed through your app store account, not inside the app. On Android: Google Play Store โ†’ Profile โ†’ Payments & subscriptions โ†’ Subscriptions. On iOS: Settings โ†’ [Your Name] โ†’ Subscriptions. You will keep Premium access until the end of the current billing period.

Can I use the app offline?

Absolutely! Once downloaded, all card meanings and basic features work without an internet connection. Only optional features like cloud backup require internet access.

How accurate are the card meanings?

We provide traditional Rider-Waite interpretations that are widely accepted in the tarot community. However, tarot is subjective and personal intuition plays an important role.

Do you share my data?

No. Your personal readings and notes are stored locally on your device. We do not upload them to our servers. See our Privacy Policy for details on analytics and third-party services.

Other Ways to Connect

โญ Rate Our App

Enjoying the app? Please consider leaving a review on Google Play. Your feedback helps us improve and helps others discover the app.

โญ Rate on Google Play โญ Rate on App Store

๐Ÿ› Report a Bug

Found something not working right? Please let us know! Include screenshots and steps to reproduce the issue if possible.

๐Ÿ› bugs@spatom.com

Business Inquiries

For business partnerships, media inquiries, or other professional opportunities, please contact us at:

๐Ÿ’ผ business@spatom.com

Legal Information

๐Ÿ“ Developer

Spatom
Kyiv, Ukraine
Email: support@spatom.com

โš–๏ธ EU Dispute Resolution

European Commission Online Dispute Resolution platform:
https://ec.europa.eu/odr

DMCA / Copyright Agent

If you believe that material available on or through our App or website infringes your copyright, please send a notice containing the following information to our designated agent:

  • A physical or electronic signature of the copyright owner or a person authorized to act on their behalf
  • Identification of the copyrighted work claimed to have been infringed
  • Identification of the infringing material and information reasonably sufficient to permit us to locate it
  • Your contact information (address, telephone number, and email)
  • A statement that you have a good faith belief that the use is not authorized by the copyright owner
  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner

Designated Agent: support@spatom.com